Payments & Insurance
Do you accept insurance?
No. We don’t bill insurance. This allows longer, more personalized visits without third-party limits.
If you are fortunate enough to have traditional Medicare; you pay for your visit, we file for you, and Medicare will reimburse you up to their amount payable.
Can I use my HSA or FSA?
Yes. Most services are eligible. We’ll provide itemized receipts for your records or reimbursement.
What forms of payment do you accept? Payment is due at the time of service.
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Credit/debit cards (including HSA/FSA cards)
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Checks
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Cash
Can I submit to insurance for out-of-network benefits?
We can provide a superbill (with diagnostic and procedure codes) for you to submit. Reimbursement is not guaranteed and varies by plan.
Do you offer payment plans or packages?
Yes. Select programs and service bundles may include installment options and built-in savings. Ask our team for current offerings.
Scheduling & Visits
How do I schedule an appointment?
Book online or call our office. Same-day openings may be available—please call to check.
Do you accept new patients? What should I bring?
Yes. Please arrive 10 minutes early with:
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Photo ID
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Medication and supplement list
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Recent labs or imaging (if applicable)
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HSA/FSA card if you plan to use it
Do you offer telehealth?
Yes, for appropriate visit types. Some services (e.g., osteopathic manipulation, procedures) require in-person care. State telehealth rules may apply.
Policies
What is your cancellation policy?
Please provide at least 24 hours’ notice to cancel or reschedule. Missed appointments or late cancellations may incur a fee so we can keep access open for other patients.
Do you treat emergencies?
We’re not an emergency clinic. For life-threatening symptoms (chest pain, stroke symptoms, severe shortness of breath, etc.), call 911 or go to the nearest emergency department.
Services & Care
Can you order labs and imaging?
Yes. Dr Barratt can order conventional and specialty labs and imaging when clinically appropriate. Some tests may be cash-pay; we’ll review options and costs before ordering.
Do you prescribe medications and handle refills?
When appropriate, Dr Barratt can prescribe medications. For refills, please contact your pharmacy first; they’ll send us an electronic request if needed. Please allow 2 business days.
Do you sell supplements? What’s the return policy?
We offer professional-grade supplements. For safety, products aren’t returnable unless there’s a quality issue.
Accessibility & accommodations
Our clinic is ground-level and accessible. If you need additional accommodations, please let us know when scheduling so we can prepare accordingly.
Do you offer gift certificates?
Yes— gift certificates are available. Ask our front desk.